Showing posts with label roseville home staging. Show all posts
Showing posts with label roseville home staging. Show all posts

Thursday, July 9, 2009

Sellers - Are you READY for your Close-Up? by Jennie Norris, ASPM, IAHSP


“All right, Mr. DeMille, I'm ready for my close-up" - Gloria Swanson, Sunset Boulevard, circa 1940.

Those famous words helped immortalize the great Cecil B. DeMille. And it got me thinking. How many times have you had photos taken of yourself where you really were not prepared for that “close-up?” Or worse, been on television with a camera inches from your face showing every pore? It reminds me that there is nothing like preparation – lighting, makeup, positioning – that allows us to take that great photo or be on television without fear of looking “bad.”

When applied to Home Staging we have to ask . . .

How many Sellers are ready for their Close Up?

My experience as a professional Home Stager tells me – not many. Even with the glut of television shows on Home Staging that should help educate the public to do SOMETHING to their houses before putting them up for sale, the fact remains, most Sellers are NOT prepared for their close-up.

However, when Buyers come in to a house, they notice EVERYTHING – and they do get Close-up. They notice not only the floor-plan, but how well cared for the house is. They notice smells. They look at grout, window tracks, windows, sinks, toilets, carpet stains, caulking in the tubs or showers – and if there is mildew, dirt, or debris, the assumption is that the house is not well-maintained. This causes a Buyer to be hesitant about purchasing a house – because they assume that they may have deeper issues to deal with should they purchase a house that is not “Show Ready.”

Why aren’t Sellers ready for their Close-up?

In most cases, it’s because Sellers believe that their house is “fine the way they have lived in it” – and don’t fully understand the WHY behind prepping it for the Buyer.

In other cases, the Seller allows emotions to cloud the need for prepping their house – feeling slighted or insulted when suggestions regarding cleanliness or de-cluttering are made.

And in some cases, it’s because the people involved in helping sell the house lacked the courage to tell the Seller the truth about their house.

Telling the Truth can be Tough

It can be tough to tell someone the truth – but are we truly helping a Seller when we refrain from letting them know about key issues or concerns we KNOW will impact the Sale?

NO. We have an obligation to help Sellers – and the key is to use proper timing and couch it in kindness. This is where someone that is trained to handle Sellers – stands out from those that use criticism and sarcasm (like on television) to tell the “truth.”

How do we get a Seller ready for their Close-Up?

Sellers need an HONEST assessment of their house – and independent third party that is able to be subjective in the house and come up with a plan of action for the Seller.

Sellers need to be willing to implement the independent suggestions – in order to make their house appealing to ALL Buyers.

Where do Sellers get an Honest Assessment?

Sellers can hire a professional Home Stager who will come in and prepare a detailed Home Staging Plan – that addresses how to prep the house room by room, inside and outside. The Home Stager can also help implement the Staging Plan based on how much time and effort the Seller has.

The best place to locate an individual who can provide accurate recommendations is through the www.Stagedhomes.com directory of professionally trained Home Stagers.

Clean is a Relative Term

We need to help Sellers put aside their feelings and realize that Clean is a relative term. But when it comes to Selling, there must be a high standard of CLEAN applied to the house, and a Seller that truly wants to sell will be willing to put added effort into the preparation of their house so that the house stands up to the highest level of Cleanliness.

How much does it Cost?

Typically, a Home Staging Plan ranges from $150-$450 nationwide for an average size house (2,000-2,500 square feet), and is based on the size of the house and the time it takes to prepare the Plan.

Hands-on Staging could be an additional $200-$2,000 or more – again, depending on what is needed. What you want to stay away from is the “Stager” that tells you to remove everything from your house and replace it with trendy, costly decorations and furnishings – a tactic employed by those intent on Selling their “stuff” and not your house. Around the country, these “Stagers” charge in the tens-of-thousands of dollars to Stage a house – which is a disservice to Sellers.

Vacant houses do require a higher investment than when a Seller has things to work with in the house – furniture and décor. However, the statistics show that even having to rent furnishings and décor to Sell a house in most markets costs less than a price reduction.

Ask for Credentials and Insurance Policy

As a Seller – you can ask to see a Home Stager’s credentials – and ask them what they mean. An Accreditation is the highest form of training for the Home Staging industry. Only one reputable company offers this form of training, and is linked to the National Association of Realtors (NAR) to provide education on Home Staging. The Accredited Staging Professional® (ASP®) Course has been around for over 10 years and has nearly 40 years of experience behind it.

Also - be wary of Stagers on blog sites that have a lot of “points” – this does not make them an expert Stager – just someone that blogs a lot online. Think about it - if they are online blogging all the time they could not be “out there” actually Staging. Ask for references and referrals. A quality and qualified Stager will be able to produce both.

Lastly, make sure the Home Stager is INSURED. Without a valid insurance policy, YOU are at risk when you invite this person in to you house. If something is damaged or broken, and the Stager has no insurance policy, the repair costs will be on you.

Monday, June 8, 2009

Home Staging - Why LESS Means MORE by Jennie Norris, ASPM, IAHSP

De-cluttering. Editing. Room refreshing. Purging. No matter how you slice it (or say it) it still amounts to “Home Staging.”

Home Staging is all about LESS is MORE.

LESS is MORE for Buyers
- as it allows them to see MORE of the house when there is LESS to distract them.

LESS is MORE for Sellers. When Sellers listen to the sage advice of a professional ASP Home Stager, and put away things as directed by the Staging Plan, the Seller will get MORE for their house than their un-Staged competition.
The reverse is true too.

MORE means LESS for Sellers - when their houses are too cluttered and selling features are obscured or hidden behind objects or drowing in decor and clutter, a Buyer cannot appreciate all the selling features of the house and an overwhelmed mind says, “no.”

This can be confusing to a public that is watching television shows where the house is remodeled, decorated and called “Staged” for sale. It is truly misleading. There are many ways to Stage a house where the Seller is unable to make improvements or upgrades based on budget and timeframe. The house would be marketed appropriately, but it can still be showcased to show its best when it is ASP Staged.

When you have LESS can you afford MORE? The answer is YES. The truth is - many Sellers simply do not have the amount of money being touted on television as necessary to Stage a house. Shows tell us to spend $2,000 and remodel our houses. The truth is the average investment to Stage your house using the ideas of a professional Home Stager who provides a detailed plan to the Seller is about $300 - that seems much more reasonable and something most homeowners can afford. Depending on the Seller’s timeframe and budget, the ASP Stager can come and help finish off the Staging for an additioanl fee, and even bring in “WOW” Factor to help add visual appeal.

Is MORE Better than LESS? No. Some Stagers are being taught to “Decorate to sell” a house. This is a cardinal sin in the world of Home Staging. Staging is a real estate tool to help market a property. Although we do consider things like placement, color, and items used in the Staging process, ASP Home Staging is NOT about the stuff. It’s always about the SPACE.

With many other entities jumping on the Home Staging bandwagon and “training” people to “be Stagers” it’s important to ask about the qualifications and credentials of anyone you consider working with to Stage your house or listing. Make sure your Stager is insured, up to date in their designation, and a member of the first and highly respected International Association of Home Staging Professionals (IAHSP).

In the world of Home Staging, only the Accredited Staging Professional (ASP) Designation has been around for over 10 years, and has nearly 40 years of history and experience behind it based on the success and career of Barb Schwarz, the Inventor and Creator of the Home Staging Concept.

Is MORE ever too MUCH?
Yes. In the world of training and designations, beware of the “education junkie” - who has taken oodles of classes and has many initials after their name. To me, that is a confused Home Stager that really does not understand his or her role with the Seller and his or her role within the real estate industry. Getting too many viewpoints begins to dilute the purity and message of Home Staging. What I have seen is that those that are into taking many classes inevitably end up in the “Staging is Decorating” category and lose the pure essence of what Home Staging is. Home Staging is a marketing and presentation tool to help a piece of real estate sell. Pure and simple.

LESS is MORE is our motto for Staging and Selling a house. If you wonder how much you need to remove or what to do - it’s a wise investment to pay for a detailed Staging Report - that tells you what to do in each room of your house. Or you can hire a team of professionals to just get it done for you - where you leave for the day and your house is transformed while you are gone - and you come back to a whole new house - that is STAGED and ready for sale!

Get MORE instead of LESS for your house or listing. Realtors earn MORE commission not LESS when a house is Staged and sells rather than dropping in price.
________________________________________________________________________________

If you have a house or listing in the Sacramento area - and want it professioanlly Staged, we invite you to contact the ASP Home Staging experts at We Stage Sacramento. We are Accredited, Insured and adhere to a professional code of ethics. Call us at 888-WE-STAGE to let us help you achieve your goal of Staging and Selling. We work with Sellers, Realtors, Builders and Investors throughout Placer, El Dorado and Sacramento counties.

Tuesday, April 21, 2009

Why Standing Out in the Crowd with Home Staging is a GOOD thing!



Why Standing Out in the Crowd is a GOOD Thing!
By: Jennie Norris, ASPM®, IAHSP®
Owner, We Stage Sacramento

www.WeStageSacramento.com

Blend in. Fit in. Don’t bring attention to your self.
Sure, with relationships or life – some people use that philosophy, but when it comes to selling a house, turns out Standing out in the crowd and being different from the rest is a GOOD thing.

Home Staging. Those two words have become more well known in the last five years. The actual service has been around for 37 years, and sellers have been given tips about prepping their house for the market for decades.

Home Staging is being featured on television, magazines, newspapers, and news media features. There are statistics that prove a Staged house will sell faster than one that is not Staged in any market. (the best resource for statisticsand articles featuring Home Staging is www.Stagedhomes.com). One would think with all the exposure it would be a no-brainer to have every house Staged. And yet the majority of houses for sale are in sore need of Home Staging help. In fact, in some markets less than 1% of the houses are being professionally Staged, and in others it’s approaching 40-50%.

To some Home Staging is a Fad or Trend. To others it’s a well known Marketing Tool that gets a house sold. Now is NOT the time to “Blend In.”


So what is the big deal about Home Staging anyway?


Can’t buyers just look past all the “stuff” in a person’s house? Don’t they know that they are going to live in the house in a different way?

Believe it or not – the answer to that question is a resounding, “NO!” Home Staging is about three things: Talent and Time and Money.

TALENT:
Less than 10% of the population has a “gift” or eye for seeing things in a different way, and we don’t just mean a different color pillow or a few minor changes. We mean that most people cannot picture a room or a house in a different way once they have an image of it in their heads. When a Buyer looks at a room full of “stuff” they have a very hard time picturing the room any other way, and they certainly cannot envision it cleared out, refreshed, repainted, recarpeted and rearranged. That is beyond 90% of the Buyers out there. Staging truly is a talent or gift.

TIME and MONEY: Does Home Staging really matter in today’s market where house values are continuing to go down? Of course! Even in a slow market or a declining market, a house can still SELL at its BEST VALUE. What is that best value? It is the price a Buyer is willing to pay for the property – and so first and best impressions matter. Staging in today’s market will save time on the market – and this means the house is less likely to drop in price. That is an estimated 5-20% of the list price!


Some recent Success stories and statistics from
  • An occupied house in Roseville that was put on the market in the low $600’s – SOLD in 3 days at FULL PRICE after it was Staged.
  • A house in Folsom priced in the $500K range languished vacant on the market for nearly 5 months - was Staged and SOLD right away – and closed escrow within 35 days!

    That is in TODAY’s market – where “nothing is selling.”

    So Being Different IS Better in Selling a House:
    1. It gets the Buyer to make an offer on a well-priced and well presented house.
    2. Home Staging sells the House and sells the Buyer on the purchase because it looks and feels different than other houses.
    3. Home Staging is all about positioning a product on the market in a way that makes it appealing to all buyers.
    4. Home Staging is a key marketing tool for Realtors to differentiate a house from other products on the market and differentiate themselves as a Realtor.
    5. Buyers like to view the house online first – so photos and/or virtual tours of the property should be of “Staged” rooms and a Staged house.

    The question you need to ask yourself is: Do YOU want your house or listing to get the positive attention – where buyers make a BIG DEAL made about your house and bring a good deal to the table? Or do you want your house or listing to sit and languish on the market with all the other poorly presented properties?
In this case, it’s GOOD to stand out in the crowd!


Sunday, April 19, 2009

What is Happening in We Stage Sacramento and the World of Home Staging?

My last post was a while ago - and I have to be honest, I sort of lost my spark of wanting to write posts based on what our family was dealing with in December. The loss of a family member is always hard, and especially tough when it is someone that is taken long before they should - in their prime.

My brother in law passed away in February due to complications from an "accident" he suffered while joggin August 30th, 2008. It was not really an accident but I don't know what else to call it. . . he became severely dehydrated, his heart stopped as a result, he died on the trail, and then was revived. But his brain that went without oxygen for too long never did recover, and he was basically disabled to the point that he was a vegatable mentally. This was a severe blow to my sister and their son, and our whole family. He had just turned 50 and had so much to live for - but that was not to be his path. We miss him.

So I really have not felt the spark to write since then. But I felt it was time to share some good news and success . . .

I am happy to share that Staging is picking up momentum here in the Sacramento region, to the point that we have consistent calls coming in for occupied and vacant houses.

We are also hearing good results from our efforts. The last house we Staged was an occupied house, and it SOLD in only 3 days at FULL PRICE! We brought in basic decor and mostly helped the Seller with a Staging Plan that he implemented. It is always gratifying to hear such great news, especially when the doom and gloom of the market continues all over the US.

We have several vacant houses Staged and are awaiting the success on those properties. Of course, price is still a key factor - and must be partnered with Home Staging as a presentation and key marketing tool. We are also getting calls for Staging to Live, and New Homeowner Move In. Our specialty of Green or Eco-Friendly Home Staging is also a draw for those interested in that market niche.

We are looking forward to a successful second quarter - and hope that business continues to be steady throughout the year.

Tuesday, December 30, 2008

Reflecting on 2008 and hopes for 2009

We only have 2 days left of 2008. When I look back on the year I evaluate the growth and success of business by certain standards - profitability, volume of projects, and monetary revenue. But this past year, I think a new standard needs to be applied for businesses that were/are tied to the real estate market: Still Standing.

Those business owners that have managed to weather the storm and are still standing after the turmoil and terrible financial mess - should be very proud. The market took a toll - we lost a lot of very creative and talented Home Stagers who were not able to sustain enough income to remain viable. Other industries suffered the loss of talented people as well - many are still reeling from the impact of losing so much in such a short period of time.

Home Stagers sold off their inventory, shut their doors, and went back to what? A JOB - a way to earn money that they may sort of enjoy but does not really fuel their passion. My hope is that when the market rebounds - and it will - those people will find their passion again, and get back to the roots of what makes them truly happy - creating something out of nothing, and helping all parties realize their goals of selling a house in a shorter time and at the best price.

It has been a learning experience as well - for those that have never run a business - weathering storms economically is a normal process - maybe not to the degree we all experienced collectively, but no business is on a growth upswing its entire time. Learning to plan carefully and tuck funds away for the hard times - is a good idea - and one that with 20-20 vision looking back- we would have done more.

For me - I hope that 2009 brings prosperity back to the homeowner, the seller, the realtor - the investor, and the builder - as those are our clients. Without them out there moving, selling, buying and building, we have no business.

Saturday, October 11, 2008

Home Staging is Not For Sissies


Bette Davis once famously said, “Old Age is no place for Sissies.”

Well I think we can rephrase that statement to say,
“Home Staging is no place for Sissies.”


Definition of Sissy: A person defined as timid, weak or cowardly.

Professional home stagers know that in order to be successful you have to really work hard, and work smart. Being timid, weak or cowardly is a sure recipe for failure as a Home Stager.

We have to be bold, strong, and brave – especially in a market that is changing.

This does not mean we don’t have fear about rejection or discomfort in approaching people about our business. Fear is a natural part of any human – fear is normal, however we have to get past our fear and overcome it in order to have the success we want. We cannot let our fear paralyze us to the point of inaction.

We have to bold to get our message out to our audience. We have to, as the title of one of my favorite books says, “Feel the Fear and Do It Anyway.”

We have to be bold in our Staging as well – and make sure that our Staging really is Staging, not decorating or design, and not something done to appease a pushy client. We have to be bold and educate our clients about what home staging is – and what it is not, and begin to counter the things we see on television that are really harming us as Stagers. I have yet to see one show that truly depicts what we do as Stagers, that has not crossed the line into decorating, design, remodeling, and criticism.

Being bold in Staging also means reinventing our look from time to time so that our Staging does not get stale or predictable. It means having fun with what we do and use our creativity in situations where others would give up – and go shopping. I love that part of being a home stager – that I was taught to use creativity first, and then the dollar, to help clients. It is a challenge we rise to time and time again, to the delight of our clients and Realtors who never thought the house could look so great, and never thought of using items in the way we used them in the staging process.

We have to be strong – physically and mentally.

Physical strength is needed. I did not realize how much physical activity it would take to be successful in Staging. I am a strong woman – I always have been. I was a dancer in my younger years and played all sorts of sports and have an arm that would rival good quarterbacks. With a team partner I have moved whole houses of furniture in to vacant staging projects, and have loaded and unloaded trucks, and warehouses. It is a prerequisite of our job to be strong physically, and the good news is for those that do not have the physical strength, we can hire help!

I got smarter as I grew my business, and we do hire labor for moving things – heck, I only have one back, and I don’t want to tweak it out because of Staging (and I have J). I have suffered sore back, tennis elbow, broken toes, scrapes, bruises, and the near loss of an eye from a flying bungee (hit my lip instead and split it open). Once those things happen, you tend to reassess the wisdom of “doing it all alone” to save money, and begin to stage smarter.

Hiring help actually helped us stage faster, smarter and kept us from getting overly tired and injured. So we actually are able to accomplish more in one day than in the past. I have always said, as long as have our minds and can envision the plan for Staging, we can stage.

Mental strength to me is more important than physical strength. With so many people jumping in to the Staging market, it is now about mental sharpness, and being able to deliver a message of WHY a person needs to work with my company or me as a Stager, versus someone else. Positioning.

It requires staying on top of the real estate market and trends, and responding in kind to keep business flowing. It also requires a constant positive attitude adjustment so that I don’t end up locking myself up in fear, or analysis paralysis – both also the kiss of death for Stagers. I don’t bury my head in the sand and ignore what is obviously happening with our economy, I ask, “How will this affect our business, and what can I do to help stimulate production?”

It always boils down to marketing – and so I find ways to entice clients to use our services and remind them of the benefits of Staging versus sitting on the market.

And we have to be brave – of course, our Staging does not take the bravery of our armed forces, but we do have to have a sense or courage and bravery when we go out to promote our business. We have to have courage in the face of economic times where financial disaster seems to be looming around every corner. We have to be brave and delve in to new market niches – and be willing to reinvent ourselves to respond to the market and the needs of customers. We have to have the courage to keep a positive attitude when everything and everyone around us might be telling us doom and gloom information.

The natural tendency for most humans is to hunker down and wait it out – but waiting in our business, means not doing face time, and not getting out there to go after business, and this is too risky for us as Stagers. In tough times, we have to be out there even MORE than in the past- because our business is built on relationships, and when we are out of sight, we are out of mind. That then leaves potential opportunities for Staging up for grabs for the person that is out there, a presence in person, and actively asking for business.

So sissy stagers will fall away in these tough times, and the strong will survive. This is the way it with all species – it’s called, Survival of the Fittest.

When this economy turns around (and it will), we will find ourselves with even more ways to serve our clients, the ability to earn even more than we ever thought possible, and the strength to keep Staging day by day.

_______________________________________________________

We Stage Sacramento is a full-service Home Staging company serving the Greater Sacramento market. For over six years we have been helping sellers, builders and Realtors prepare houses for sale, successfully staging over 2,500 properties. Our Services also include services for redesign, holiday staging, and workplace staging. We are members of the International Association of Home Staging Professionals (IAHSP) and Accredited as ASP Home Stagers. Call us at 888-WE-STAGE or www.WeStageSacramento.com

Wednesday, October 1, 2008

Home Staging - Stage it Right with We Stage Sacramento

When you want to Stage your house, contact the professionals at We Stage Sacramento. With the most years of experience in our region, and the most expertise of any company in the area, we are the right choice for your Staging needs.

Some stagers want to force you to rent expensive inventory to help "showcase" your house, but the truth is, unless your furniture has been totally chewed up by the dog, or is missing a leg or two, it is probably just fine. This is because Staging is not about Decorating. We are not selling your things, we are selling your house. We do want your house to present well - and so the experts at We Stage Sacramento have a few tricks up our sleeves to help present any house in its best form including slip covers, artwork, area rugs for color, and creativity to know to best use your things, and combine our decor only when needed.

There are other Stagers that dabble in Staging because "it's fun!" - and they are hobbyists. They are probably not insured to protect you, your house and their things eitehr because as a hobbyist they don't want to invest the hundreds of dollars annually to provide proper insurance. This means "Buyer Beware." In fact, you need to ASK to see the valid insurance policy before hiring any home stager. When a lit candle "prop" that is not blown out can burn your house to the ground, don't you want to make sure there is someone responsible financially behind the Staging? We Stage Sacramento is fully insured to protect our clients.

There are other Stagers that woke up one day and decided to "be" a Stager. Maybe they watched a bunch of episodes of HGTV, and then "voila!" they found their calling. They printed off business cards at home, and set up shop. No training, no code of ethics, no accoutability. So when they mishandle your project or client, there is no recourse for you - because they don't answer to anyone else. This is risky for you.

Make sure that the Stager you choose has training - and the best training out there is through Stagedhomes.com and the Accredited Staging Professional (ASP) Course. Developed by Barb Schwarz, the Creator of Home Staging, the ASP Course is the most thorough and professional course for home stagers. Others out there have either copied (poorly, I might add) her format, content and ideas, or come up with their own by deviating away from the roots of Home Staging and focusing instead on things like feng shui, decorating, and design. All We Stage Sacramento team members are ASP Graduates and we attend our annual Home Staging convention for the latest ideas and services for Staging.

There are Stagers out there that also don't believe in professional associations for ongoing learning and networking. This is also a sign of someone that does not want to be accountable, nor grow in their skills. Our team are members of the International Association of Home Staging Professionals (IAHSP), the first and only professional association serving the Home Staging industry internationally. Requirements to join include educational and professional standards of excellence. There are other groups out there, but they let anyone in - with no professional standards needed. Again, this is risky. Stick with those that are part of a proven group that has standards and sets the quality level for the industry.

Staging it right means Staging with We Stage Sacramento - as we fit all the criteria listed above. Check out other stagers. They are either part-timers, Realtors that dabble in Staging, or hobbyists. There are very few full-time Stagers in our market. I am proud to blog about our team - we are dedicated to Staging, and are still standing proud in our Staging shoes even with the toughest market we have faced in the six years we've been serving the Sacramento region.

Monday, July 28, 2008

Home Staging for Investors

Home Staging - the tool that helps Buyers imagine themselves living in a house that has been presented for them - is not just a marketing tool for traditional sellers. Home Staging is also a key tool for marketing Investor properties.

A professional Home Stager can offer valuable assistance to an investor that is picking up properties sight unseen at auction. The Stager can help with everything from remodeling the property - coordinating local service providers, handymen, contractors, as well as help select options for improving the property for Buyers. Instead of selling a "blob of oatmeal" - real estate jargon for a house that has beige wall, beige carpeting, and bland appliances - a Home Stager will know what colors and materials to use based on the market and type of house, helping the Investor place their funds in the most important areas and priority items for the house.

Home Staging once the house has been repaired or remodeled will help it show better to Buyers on the internet, in photos, and in person. This is important as the Investor property is now competing with normal resale homes as well as the foreclosures that are still on the market. Investors that are able to place a small investment in the Staging of their property up front, will recoup that money in the sales price and time on market.

On average, Staging of a vacant house can be as little as $750.00 to about $2,000 depending on the size, style and price of the property. Some Staging companies can offer Investor Staging packages for their clients - addressing key areas of the house with furniture and decor that will help highlight key rooms. Even with with ongoing rental of about 50% of the upfront Staging investment, the overall fee for Staging the house is less than a price reduction. When an average price reduction is 5-10% of the list price of the house, the Staging will then help the Seller - the Investor - keep that much more in their pockets.

Some Home Stagers can help with additional marketing of the property once it is Staged - and offer to place it on various websites and share the property informaion with their sphere of influence, helping give key exposure to the property.

Investors that are savvy enough to purchase properties and take advantage of a sluggish real estate market need to keep in mind that Home Staging is a savvy marketing tool for that property when it is reintroduced to the market. When the Investor changes hats and becomes the Seller, it is important to put the best face forward for the house they are now selling - and make it appeal to all Buyers, and Home Staging is the key to open that door to Selling Success.

For information on Investor Home Staging, please call We Stage Sacramento at 888-WE-STAGE, www.WeStageSacramento.com. We Stage Sacramento has Staged over 2,500 houses for sale since 2002, and is the largest and most versatile home staging company in the greater Sacramento area. Contact Jennie Norris, ASP Master, IAHSP, for more information.

Tuesday, July 22, 2008

Home Staging - It's All About Packaging That Product to Sell

Home Staging is all about Presentation and Marketing.

Sellers that understand this are going to be able to benefit from the process of preparing their house for sale.

First, when Selling, it is important to understand that the Home you have been living in is now a House that is coming on the market - and it going to be marketed like a Product - and this Product will be competing against other Products on the market. Much like you go to a grocery store to purchase items, you would not likely grab the crushed box of cereal or the one with a torn edge or label. You would select the one that looks the best. Product Packaging.

We live in our Home, we Sell our House, and we Market the Product.

I first learned this concept under the mentorship of Barb Schwarz, the Creator of Home Staging, who incorporated Staging long before it was the "hot trend."

That mental transition has to take place in order for us to truly be able to move out of our home - and present the house for a new Buyer.

The process of Staging involves neutralizing the house - but this does not mean making everything plain and of one color like oatmeal. It DOES mean we need to remove things that are too personal, potentially offensive, or distracting for Buyers. It also means we need to think like a BUYER and ask ourselves, "Would I want to see this in a house I was touring as a Buyer?"

What I have found in my years as a professional ASP Home Stager is that when a Seller resists Staging their house - even in a small part - it is because they either do not understand WHY they need to follow the process, or they are not motivated to sell. My job as their Stager is to help them understand the reasons why we do what we do in Staging - and to help them along the way.

When a House is Staged properly, it can be Marketed right, and Buyers will be able to make an emotional connection to the house - and feel like it could be their HOME. So we go full circle.

Buyers are looking at Products on the internet and screening them out. They tour Houses to see which one is right for them. And they make an offer on a HOME they want.

When that happens, we know the Staging has worked, the Seller is happy, and the Buyer is Home.

Thursday, June 5, 2008

Home Staging is Not Decorating



If Home Staging is not Decorating or Design Why are So Many Trying to Make it Fit the Decorating Mold?

It struck me today as I was writing an article that there seems to be an evolution of sorts in the Home Staging realm. Unfortunately, the evolution is not one of progress, but one of conformity - conformity to a standard that is the antithesis of the true essence of Home Staging. We need to be aware of this and remember what Staging is really about.

By one definition Staging is the process of preparing a house for sale so that it sells in the fastest time and at the best price. Staging is the opposite of decorating – which is all about personalizing a space. When was the last time you picked up a decorating magazine and found it full of ways to clear out the space and make it universally appealing to everyone? I don’t see articles like that in decorating or home interior magazines. What I see are ideas on personalizing colors, fabric choices, and furniture styles – all with the intent of making a space personal to the owner and pitching the latest trends in the decorating industry.

Let’s face it – there are a lot of Stagers in business, and I do believe we do the industry proud as a group. But, I am concerned about what I see as a push towards elements of decorating that really have no place in Staging. This is not a criticism of decorators or designers, and yet many from those fields promote themselves as Stagers, and have blended the lines, so to speak, between what Staging is and what it is not. And we are letting it happen.

As an example, when the windows of a house have a hard line at the top, Home Stagers often swag a simple drape of fabric over the top to soften the lines, and possibly to frame the window. It is cleverly done, a quick step in the Staging process and it works. Stagers that are focused on the decorating or design side of things would say “Tsk, Tsk! The fabric is not at the right length or no hardware was used.” I say, “Who cares if the fabric does not go all the way to the floor? Do you really think a buyer is going to notice much less care?” To me, the fact that the window is framed is enough – and it is just for an effect, it is not for “living” and certainly is not there to win a style award. And yet it IS tasteful and does the trick. And how about mixing woods? I can hear the collective groan from decorators and designers all over America dismayed by the use of more than one wood color or grain in a house – and yet is the buyer purchasing the furniture? No – they are purchasing the HOUSE! So – mix away, Stagers. By the way, the eclectic look is IN so free yourselves from the “matchy-matchy” mental attitude.

I know there are cross over elements in Staging that are common with Decorating and Design, but what I see more and more are “Stagers” that are putting these “D” hats – trying to compete with that “look,” which in true form misses the boat of Staging completely. Yes we have to follow current color trends and styles with Staging, but not to the point where we over-do a Staging job, or get so wrapped up into the need for a particular style or look for our Staging, that we blow a budget, take too much time on a job, or forget that the average buyer is going to be in the house for a short period of time. Our job is to highlight the best features of the house, minimize the distractions, and give a buyer a reason to purchase the house, not our stuff.

Now I can already hear some of you shaking your heads at my commentary – but take a look at some of the Staging that is out there and you tell me you don’t think it has crossed into decorating. It might look very nice – I am not saying it doesn’t – but is it overdone? And ask yourselves, “Is this what we want?” Do we want the public thinking Staging is like decorating – and therefore you need to pour more than is needed into a house for sale or not bother because they feel their stuff does not measure up?

The television shows that are supposedly “about home staging” are really about remodeling, redesigning and decorating a house for sale. Tell me I am wrong. I watch them just like you do. These shows deliver the wrong message to the public and I yearn for a show on Real Staging – where purging, packing, and creativity are the focus. Not one of these supposed shows on Staging is really about Staging. That is a tragedy in my book. When will we wake up and begin to demand that the reflection of what we do is accurate? We were so happy to have “some” coverage that we never stopped to consider “who is delivering the message?” For me, I don’t want the designer on the “Designed to Sell” (you see – even the NAME is wrong!) representing what I do as a Home Stager. How about you? Are you proud of how we are represented on these shows as the caustic critics or devoted designers?

What I am concerned about is Stagers forgetting the true roots of Staging – and stepping into Decorating or Design shoes and walking a path away from the true goal of Staging. Paths that end up making the staging more costly and time consuming than it needs to be. I also wonder why some Staging classes feel the need to include information on feng shui, color analysis, spatial planning and the like? Is this because there is the fear that if we don’t “know it all” we cannot serve our client or are they too conforming to the misguided perception of what Staging is really about? If a Stager wants to delve into redesign, that’s great, and I think it’s wise to carve out multiple niches for business, but if I want information on those things, I can read a book. When I was trained, it was to learn to be successful as a Stager, I already knew how to decorate.

My advice is to stick to the true roots of Staging and remember what the goal is – get the house sold – not make it look pretty. In the process of Staging, a house does end up looking wonderful, but the original goal of selling the space and the house cannot be forgotten because of baubles and bling. Trying to apply the “rules” of decorating and design to Staging is like trying to fit a square block in a round hole. It doesn’t work and the focus becomes on the fit and not the finished product – the house. Break free from the design or decorating mold, and express yourself freely with “simply Staging.”

Thursday, May 29, 2008

Home Staging - Will We Survive the Market?



I have had the opportunity to travel across the country in the past few months (in my role as a Trainer with Stagedhomes.com) - meeting with existing Stagers and teaching those new entrepreneurs that are excited about launching a business. The question on everyone's mind is "will Staging survive the market?"

I am also a Stager that has a large business in the Sacramento area - and this question has crossed our minds as well. The answer in a nutshell is, "YES" - we will survive but we have to have a survival kit! The crux of the survival kit is Marketing - and finding new clients and new market niches to carve out if the resale market is suffering. Those that do not stay out there marketing - the answer is "NO" - but it is not because of lack of opportunity - it is because of lack of effort and belief. We cannot escape face time - and the networking one-on-one that is the key to developing relationships for our business.

Other things besides Marketing to include in the Survival kit:
  • 1 bag of Belief
  • 1 case of Positive Attitude
  • 1 jug of Perserverance
  • Tons of Networking - go to all available opportunities
  • 3-4 New Niches - develop specialities for business or other market segments

    We have some great press that has come out recently including HGTV's article on "The Top 25 Mistakes Sellers Make" - with #1 being NOT staging! That is wonderful press for what we do and stresses the importance of having an independent assessment of a house for sale. Here is the link to the article HERE and read it if you have not done so already!

    We have other press that has come out recently from CBS News - and there is an article coming out in Entrepreneur Magazine July 2008 issue on businesses tied to the real estate market - that will toot the horn of Staging.

    So why are so many Stagers living in FEAR of the market? With so much negative press, it is sometimes hard to focus on the positive. There are also those that got into this business as a hobby - and have not put the focus needed to survive the tough times. But when we have the attitude that we are in this for the long haul, then we have to learn to adjust to various markets - and create the demand for our services.

    In a slow market, Home Staging is needed more than ever! It is a necessary part of selling a house for a homeowner that truly wants the best offer in the shortest amount of time. We just Staged an average house that was priced a bit higher than market comps - and it sold in 1 day with multiple offers! The sellers are thrilled and so is the Realtor. The power of presentation is the key! There are buyers out there - and all it takes is ONE that falls in love with a house - and makes that emotional connection.

    When you have a house that needs Staging - give us a call. We work on Vacant and Occupied houses for sale in all price categories and areas of the Sacramento region. We also provide Staging to Live for homeowners that are not moving but want to refresh their houses.

    1-888-WE-STAGE - http://www.westagesacramento.com/

Thursday, April 10, 2008

What Hat Are You Wearing?

With all the shows and media coverage on Staging, it is natural for people to believe that "anyone" can stage. The fact is, that is not true. Anyone can learn to copy basic tips and maybe some ideas, but for true Staging to happen, a trained Stager needs to be involved.

When less than 10% of the population has the ability to picture a room in a different way, it is not possible for "every" homeowner or realtor (or friend) to manifest that ability. Staging is not just about putting table cloths out (which actually is a no-no) and adding some greenery. It is about strategic placement that occurs after a house has been depersonalized.

I want to make sure that anyone that is looking to prepare a house for sale actually uses someone that is trained to know what that means. We have had friends, neighbors, even appraisers poke their noses into what we do best and what we've been trained to do - and I am amazed at some of the "advice" our clients hear.

Case in point - a family I know just put their house on the market using a Realtor that is not an area specialist. House is not "professionally" Staged - and I can tell because they have a narrow front window by their door where jumbles of jackets hang, greeting a buyer with a messy display of home familiarity - familiarity that should be removed, packed or put away. The photos of the house show cleaned surfaces and pleasant arrangements, so someone put on their "Stager hat" to get rooms ready for buyers, but I still see too many personal items, and odd arrangements of furniture.

When I teach classes I have Realtors and Stagers in the classroom. I make sure the Realtors that like to "dabble" in Staging know that their job is really to sell a house - and if they really enjoy the Staging side, they need to ask themselves if taking all that time to Stage a house is really what pays them money, or is it getting a new buyer or listing? The analogy I gave is that their "staging" would be like me getting my real estate license and listing houses at .5% because it's "fun." How would that honor my relationships with my Realtors, nor allow me to actually serve my "clients" - because my true joy is in Staging.

So - what hat are you wearing?
  • If you are a seller, let an expert give you objective advice on the sale of your house.

  • If you are a Realtor, your income comes from listing and selling houses, not Staging.
  • As a Stager, bring me in to help you both achieve your goals.